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rafinsight·10/7/2026
Online refund disputes

Consumer courts keep ordering refunds for wrong products delivered online. What would help most?

📍 Kerala, India

On 30 July 2026 a Kerala district consumer commission ordered a marketplace to refund Rs 359 and pay Rs 8,000 compensation and costs after a customer received the wrong earbuds and got no response. Another commission order reported on 29 September directed a refund and Rs 10,000 penalty against a platform.

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Documents & evidence

🔗Business Today — Online shopping gone wrong? Kerala consumer court orders refund, Rs 8,000 compensation (30 Jul 2026)
DhishuumBusiness Today — Online shopping gone wrong? Kerala consumer court orders refund, Rs 8,000 compensation (30 Jul 2026)Open link ↗

Tagged authorities

People and offices the poll creator says can help or are related

  • D

    Department of Consumer Affairs, Government of India

    Runs the National Consumer Helpline and consumer protection policy

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